Guide to MOHRE Enquiry Services in UAE

UAE’s private job sector has always shown tremendous growth. In Q1 2026 alone, it grew by 2.5% (confirmed by gulf news), in a market already worth billion. The trust and growth didn’t happen overnight. Strong MoHRE regulations keep the UAE’s job market transparent and resilient.  

This guide explains UAE MoHRE enquiry services – free online and in-person services that let employees and companies check work permits, labour contracts, application status, company data, and other details. Since services are many, we will make it simple for you to understand what exact information you require, what channel to use with direct MoHRE links (website, phone number, etc). By the time you finish reading, you may already have the answer to your enquiry. 

The blog has been reviewed by our Commercial Director, Mr. Hanan Shah, who has spent over 8 years in the UAE building businesses and helping them stay legally complaint. 

Who is MoHRE? 

Ministry of Human Resources and Emiratisation, shortly called MoHRE, is the primary governing authority of UAE’s private job sector, labour law, and foreign employment.   

For UAE labour cards, job contract legalisation, or even disputes between employees and companies, you don’t have to run around looking for answers. MoHRE is the right authority to go to. 

What are MoHRE enquiry services? 

MoHRE enquiry services are free online tools available on MoHRE’s website, on-call, in-person, and App through which UAE companies and employees can retrieve job-related information and track their service status.  

Running a MoHRE enquiry online is simple. Here is a step by step process: 

Step 1 – Select the preferred MoHRE enquiry channel: inquiry.mohre.gov.ae, App, call center, or email.   

Step 2 – Provide correct reference number: It can be your transaction number, work permit number, establishment card number – depending on your request. 

Step 3 – Get results: Online it takes less than 1 minute to get results, without logging in (in most cases) and at free cost. 

Step 4 – Take action: It can be anything – signing job offer, paying fines, clearing salaries, or landing in UAE. 

Both employers and employees can access work-details with MoHRE very easily. So before saying yes to a job contract, before planning to hire foreign staff, or other such matters, use enquiry services Ministry of Human Resources & Emiratisation to save both time and confusion. 

Importance of MoHRE enquiry services for employees 

Planning to work in the UAE is a great move, but it is always better to check the official records, just to be on the safe side. For example: 

• Before signing a contract, confirm what employer promised matches what’s registered with MoHRE.
• Confirm company’s registration in UAE.
• Check your work permit status – active, expired, or blocked.
• Follow up on labour complaints.
• View and download your labour card. 

In short, a quick MoHRE check can help you avoid job disputes or even scams. 

Benefits of MoHRE enquiry services for employers 

MoHRE enquiry services are widely used by UAE employers for ensuring labour law compliance and efficiency, such as: 

• Verify WPS compliance and clearing fines (if any) on right time
• Check the e-quota (approved, pending, utilised).
• Ensure work permits are valid.
• Follow up absconding case.
• Print labour cards. 

Any labour law violation in the UAE can lead to fines. Before those fines become your reality, it is better to verify records in real time with MoHRE. 

Which MoHRE UAE enquiry services you need – at a glance 

Here is a quick reference table that can help you identify the type of Ministry of Human Resources and Emiratisation enquiry service that you need right now: 

The 7 core types of MoHRE new enquiry services – detailed breakdown 

MoHRE brings down wide range of labour services right to your fingertips. Here are the 7 common and most widely used MoHRE enquiry services, who is it for, and the instructions to follow for each. 

1. Labour card/work permit enquiry:

Labour card is an official permit issued by MoHRE to those working in UAE.  

Need: Enquiry services MoHRE help to verify work permit status and download the card (since now labour cards are 100% digital). 

Used by: Employer, employee 

Steps to check work permit through UAE Mohre enquiry services: 

1. Visit MoHRE website or download the app 
2. Select the right “work permit” services – “print work permit” or status on approval” 
3. Enter your work permit number 
4. Get information, download card, and check current status 

2. Application/transaction status enquiry:

MoHRE UAE enquiry services help you track your applications submitted with the Ministry such as a new work permit (new, renewal, cancellation), absconding case, fee payment, or other so you can see where it stands. 

Need: Via real-time updates, you know when you need to take action or provide more information. Prevents delays and unnecessary hiccups in labour-related processes. 

Used by: Employer, employees, fresh job seekers  

How to track applications through MoHRE UAE enquiry services: 

1. Go to MoHRE website 
2. Under “services”, choose “transaction inquiry services” 
3. Enter the reference number 
4. Click on “research” 
5. Check the status live 

3. Employment offers and contracts services: 

For any job offer, the UAE labour contract must be officially registered with MoHRE and is available for enquiry. 

Need: Employees can easily check the terms and conditions mentioned in the job contract, like job title, working hours, salary, leave system, notice period. It helps to cross-check these details with your employer before you land in the UAE to join the company. 

Used by: Employees, both local and overseas. 

How to check your labour contract / job offer through Mohre enquiry service: 

1. Visit the MoHRE website.
2. Go to “Employment and Contract Services.”  
3. Enter your transaction number, passport number, nationality, and date of birth. OR enter your Emirates ID and verify with an OTP.  
4. Solve CAPTCHA (or enter the OTP)  
5. Review your contract terms  
6. Raise concern with employer, if any before signing or arriving 

4. Company information/e quota enquiry 

MoHRE assigns an e-quota to every UAE company based on factors like office size and Emiratisation compliance. It determines how many employees a company can legally hire. 

Need: Companies can check their current worker headcount, total approved quota, and remaining quota. 

Used by: Employers, PROs, and HR teams. 

How to check company e-quota through MoHRE: 

1. log in into MoHRE enquiry UAE portal through employer account.  
2. Select “company information” services. 
3. Search using your establishment number.  
4. View your current quota status.  

Please note: It is possible to upgrade your e-quota as your business expands and you wish to hire more people. PRO specialists like Dubiz Business Setup can guide you professionally.

5. Labour complaint status enquiry 

Disputes are treated very seriously by MoHRE and it especially provides an enquiry services to track progress on the complaints lodged. 

Need: Real time monitoring of the dispute cases helps stay informed. 

Used by: Employers and employees 

Steps to check the labour compliant status: 

1. Visit the MoHRE e enquiry services 
2. Look for “labour compliant service” 
3. Enter the complaint reference number 
4. View the status (under review, on hold, resolved, referred to labour court) 

6.WPS compliance enquiry 

All private sector companies must pay employees salaries correctly and on time through UAE Central Bank-approved banks and financial institutions (UAE Wage Protection System – WPS).  

Importance: A MoHRE enquiry can help employers check if they have missed a salary payment or received a WPS block or fine notice. 

Used by: Employers 

Dubiz expert insight: WPS block can happen when a company fails to pay salaries on time. It may be due to a mismatch between salary records and actual payments or an employee not being properly registered. WPS blocks can lead to work permit blocks, e-quota rejections, and fines. Checking your status through MoHRE helps you resolve the shortcomings before 15-day grace period ends. 

Steps to check company WPS status through MoHRE: 

1. Log in through the employer/PRO portal on MoHRE.  
2. Go to WPS Reports.
3. Enter your establishment card number/company trade licence number.  
4. Review the desired payroll period. 
5. Check compliance and resolve, if any. 

7.Absconding case enquiry 

If an employee leaves the job without informing the employer and remains absent for 7 consecutive days, the employer may file an absconding case in UAE. 

Need: Through enquiry services MoHRE, employers can follow up on the complaint and check its status. 

Used by: Employers, employees (to confirm) 

Steps to enquire about an absconding case through MoHRE: 

1. Visit the MoHRE website at www.mohre.gov.  
2. Use the MoHRE Smart App.  
3. Call MoHRE enquiry contact number at 600 590 000. 

Official list of UAE MoHRE enquiry service portals and channels 

Here are the various MoHRE enquiry services channels confirmed by MoHRE themselves along with direct government links. All of them can help you with status and application checks. Choose what is most convenient: 

These are the official channels which MoHRE provides as of August 2026. The official address is at Sultan Bin Zayed, The First Street. 

MoHRE business centers with contact 

If you prefer in-person assistance, you can reach out to MoHRE service centers anytime. Here are a few across Dubai and other emirates: 

Find out the complete list here: MoHRE authorised Service Centers 

What information is required to run a MoHRE enquiry? 

That depends on what your query is. However, the following information is generally required: 

• Application/transaction reference number
• Passport number or Emirates ID details
• Company number/establishment number (for employer enquiries)
• Registered email/mobile number (for receiving OTPs/updates)
• Login credentials (for the employer portal)
• UAE pass (for app login) 

How to file complaint with MoHRE’s dispute resolution system? 

MoHRE acts as a strong mediator in resolving disputes between employers and workers in Dubai and across UAE. 

Here is how the mediation process works: 

1. Filing of complaint: Both employers and employees have the right to file a grievance with MoHRE through its website, by phone, or by visiting a service centre. 
2. Review of the case: MoHRE officials will review the case and its details. The parties may be summoned or asked to provide evidence. 
3. Outcome: After consulting legal advisers, MoHRE may propose the best course of action or agreement between the parties. 
4. Referral to court: If mediation fails, MoHRE may issue a labour dispute case transfer to the court. 
5. Final communication: The final outcome is communicated to parties via text message or emails. 

Key take aways 

• Enquiry services MoHRE help employers, employees, and PROs in gaining crucial information.
• You can access 24/7 enquiry services on MoHRE website and app.
• Enquiry in itself is free of service cost. Issuance of work permits etc., involves stipulated charges.
• MoHRE enquiry services contact number: 600590000 | Email: ask@mohre.gov.ae 
• MoHRE enquiries are often linked with GDRFA and ICP.
• Professional PRO services in UAE can help you with complex transactions. 

How Dubiz Business Setup helps? 

Dubiz Business Setup helps business in Dubai and across the UAE stay legally sound and compliant. Our legal advisors will personally guide you on UAE labour laws, WPS, Emiratisation, and the latest MoHRE regulations. 

If you need streamlined HR and labour processes, help with work visas and permits, or renewal assistance, please contact us to save you effort and cost.  

Call: +971 56 369 5485 
WhatsApp: +971 56 369 5485 
Email: info@dubiz.co 

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