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Imagine your food comes flying to you! Well, it’s absolutely possible in Dubai. The city, which has become synonymous with innovation, futurism, and more, has been at the forefront of introducing revolutionary solutions in different fields. Be it the flying taxis or other groundbreaking initiatives, Dubai’s visionary goal is to become the smartest city in the world in the coming years and there is always governments direct involvement in all technological advancements. One such great initiative is the newly launched, tech-driven, drone delivery service in Dubai. Let’s find out!
On December 17, 2024, Dubai officially launched the first-ever drone delivery system in Dubai Silicon Oasis, marking a historic milestone achieved by the city in terms of technological advancement and innovation. Keeta Drone, a Chinese subsidiary under the giant Meituan, has officially received the first commercial license for drone deliveries from the Dubai Civil Aviation Authority (DCAA).
Six drones will operate across four routes, delivering food, medicine, and essentials, covering key locations such as Dubai Digital Park and the Rochester Institute of Technology (RIT-Dubai). Customers can conveniently place their orders through their online platform or service machines.
Dubai is embracing innovation with this futuristic service, aiming to reduce delays and provide faster deliveries across the city. Currently operating in DSO, the service is set to expand citywide. The initiative supports the Dubai Economic Agenda D33’s goals to transform Dubai into one of the world’s top three urban economies by 2033.
The city has always been at the forefront when it comes to launching technological solutions that serve the people, community, and businesses. The initiative sets a global benchmark for the cities of the future. So, the next time you see a drone in Dubai, it might just be delivering your order!
The launch event of the drone delivery service in Dubai was made more special when Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, the Crown Prince of Dubai, Deputy Prime Minister and Minister of Defence of the UAE, and the Chairman of the Board of Trustees of the Dubai Future foundation (DFF), placed the first inaugural order through the platform provided by the Rochester Institute of Technology, Dubai (RIT-Dubai).
Photo: Screengrab/Dubai Media Office
The order was successfully delivered from one of the take-off points in Dubai Silicon Oasis (DSO) to a landing point in RIT-Dubai community.
Keeta Drone, a subsidiary of the Chinese technology and retail company Meituan, is the first-ever drone logistics operator to receive a license in Dubai. As of now, Keeta Drone operates 53 major routes in key Chinese cities and has already completed over 400,000 deliveries across 90,000 product varieties.
Now, it is ready to take to the skies of Dubai Silicon Oasis, with 6 drones across four routes, after officially receiving the first commercial license for Beyond Visual Line of Sight (BVLOS) drone deliveries from the Dubai Civil Aviation Authority. Primary deliveries will include food, medicine, and other essential items.
The Keeta drones are called M-Drone Gen 3, a six-rotor drone with a load capacity of up to 2.3 kilograms. The drones feature a proprietary intelligent dispatch system and automated ground infrastructure, and are designed to provide safe, reliable, and efficient logistics solutions that meet the requirements of urban environments. They are adaptable to various scenarios and weather conditions.
Photo: Screengrab/Dubai Media Office
Dr. Yinian Mao, Vice President of Meituan and President of Keeta Drone, said at the launch that Dubai’s high demand for on-demand delivery services and the operational challenges posed by extreme weather conditions highlight the importance of drones for reliable and efficient delivery. He is confident that Keeta’s drone services with improve the customer experience and revolutionize urban logistics.
The Dubai Civil Aviation Authority (DCAA) played a major role in the development and regulation of this initiative. The authority ensured that the event took place in accordance with aviation safety standards, and that the deployment process was smooth. It also issued the first-ever commercial operational license for drone delivery service in Dubai.
Sheikh Ahmed bin Saeed Al Maktoum honoured the event with his presence. He currently serves as the President of the Dubai Civil Aviation Authority, Chairman of Dubai Airports, Chairman and Chief Executive of Emirates Airline and Group, and Chairman of the Dubai Integrated Economic Zones Authority.
He assured the safety and security of delivery system. He mentioned that the drones have undergone several years of testing making them fully reliable and are adaptable to any changes in infrastructure and data.
The success of the launch relies on partnerships with key organizations across various sectors. These include Fakeeh University Hospital, which will handle medical deliveries such as blood samples and emergencies. Americana, one of the region’s leading food service groups, will support food delivery operations.
Additionally, the Rochester Institute of Technology (RIT-Dubai) will serve as a delivery point and a collaborator for drone logistics within the academic community. In future, we will get to see more such partnerships that will contribute further to operational success of the system.
The breakthrough initiative aims to bring significant change for Dubai residents. Urban challenges such as traffic congestion, logistical inefficiencies, and the desire for faster, more reliable deliveries are the main concerns that the drone delivery service in Dubai will address. Integration of technology into daily life will result in:
Dubai holds a Smart Mobility Vision 2030, aiming to become a global leader in transportation innovation. The drone delivery initiative is a major component of this vision.
The drone delivery system plans to cover 33% of Dubai by 2030 and will scale beyond the DSO to many key locations and high-demand areas. The routes will connect urban centers, residential areas, and commercial zones. The Dubai Civil Aviation Authority said that these are the future locations that will be targeted:
Also, we can expect more public and private partnerships that will establish the infrastructure for drone logistics.
Overall, by 2030, drones will become an integral part of Dubai’s logistics infrastructure, enhancing last-mile deliveries on a global scale.
Looking at Dubai’s commitment and drive for integrating technology across various aspects, it showcases the city’s dedication to never stepping back from adapting to any technological advances and the newly launched drone delivery system is a prime example of this. Currently operating in DSO, we can expect the drones to be flying across major parts of the city, delivering essentials like food, medicine, and more, in coming years. We believe this initiative will truly revolutionize how people place and receive their orders.
Thinking about starting a business along the same lines? Give us a quick call and connect with the experts at Dubiz Business Setup. We can help you by offering advice on the market scenario and recommending the best solutions. From your licenses, visas, and business bank accounts, we know how to get everything fast and hassle-free.
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Drone delivery system in Dubai is operated by Keeta drone, a subsidiary of the Chinese tech giant Meituan.
Yes, the drones offer highly secure, reliable and on-time delivery of the essentials overcoming the general logistic barriers such as area inaccessibility, traffic, etc.
Currently, the drone delivery system delivers the food, medicines and other essential items.
Yes, the drones are well equipped to operate in Dubai’s climatic conditions.
Dubai Civil Aviation Authority (DCAA) issued the first ever commercial license in Dubai to Keeta drone. It ensures compliance with aviation regulations and safety protocols. Keeta drone becomes the first of its kind to start delivery through drone business in Dubai.
Drone delivery service in Dubai is currently available within Dubai Silicon Oasis (DSO). It covers key areas like Rochester Institute of Technology (RIT-Dubai) and Dubai Digital Park.
Yes, by 2030, the drone delivery system aims to cover 33% of the city of Dubai. It will include critical routes connecting various commercial, residential and industrial areas.